Privacy Policy

MOTEZE SOFTWARE, LLC, operating as FooterMonitor ("we," "us," or "our"), operates the website footermonitor.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our Service. Please read this policy carefully. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide Directly

When you register for an account or use our Service, we may collect the following information:

• Account Information: Your name, email address, and password (stored in hashed form).
• Profile Preferences: Your preferred timezone and language settings.
• Monitoring Data: URLs, domains, keywords, and descriptions you provide for backlink monitoring purposes.
• Communication Data: Any information you provide when contacting our support team.

1.2 Information Collected Through Integrations

• Telegram Integration: If you connect your Telegram account for notifications, we store your Telegram chat ID and your notification preferences. We do not access your Telegram messages or contacts.

1.3 Payment Information

We do not directly store your credit card numbers, bank account details, or other sensitive financial information. All payment transactions are processed through our third-party payment processors:

• Stripe (Stripe Privacy Policy)
• Paddle (Paddle Privacy Policy)
• PayTR (PayTR Privacy Policy)

These processors may collect and store payment data in accordance with their own privacy policies. We only receive transaction confirmations, order IDs, and payment status information necessary to manage your subscription.

1.4 Automatically Collected Information

When you access our Service, we may automatically collect:

• Log Data: IP address, browser type, operating system, referring URLs, pages visited, and access timestamps.
• Cookies and Similar Technologies: Session cookies, authentication tokens, and preference cookies. For full details, see our Cookie Policy.
• Analytics Data: If enabled, we use Google Analytics and/or Google Tag Manager to collect aggregated usage statistics to improve our Service.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service, including performing backlink monitoring checks on the URLs you configure.
• Process payments and manage your subscription.
• Send notifications about your monitored links via email, in-app alerts, and Telegram (if connected).
• Communicate with you regarding account matters, service updates, and support requests.
• Improve our Service by analyzing usage patterns and performance metrics.
• Ensure security by detecting and preventing fraud, abuse, and unauthorized access.
• Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• Payment Processors: Stripe, Paddle, and PayTR receive transaction-related data necessary to process your payments.
• Telegram: If you enable Telegram notifications, your chat ID is used to deliver alert messages through the Telegram Bot API.
• Analytics Providers: Aggregated, non-personally identifiable data may be shared with analytics services (e.g., Google Analytics) to improve the Service.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:

• Account Data: Retained until you delete your account.
• Monitoring Data: Link check results and history are retained for the duration of your account to provide analytics.
• Payment Records: Transaction records are retained as required by applicable tax and accounting regulations (typically up to 7 years).
• Log Data: Server logs are retained for up to 90 days for security and debugging purposes.

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for all data in transit.
• Bcrypt hashing for passwords (we never store passwords in plain text).
• CSRF protection on all form submissions.
• Regular security updates and vulnerability monitoring.
• Access controls limiting employee access to personal data.

While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

6.1 General Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information via your profile settings.
• Deletion: Delete your account and associated data from your profile settings.
• Data Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain processing of your data.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

6.2 European Economic Area (GDPR)

If you are in the EEA, we process your data on the following legal bases:

• Contract Performance: To provide the Service you subscribed to.
• Legitimate Interests: To improve our Service and ensure security.
• Consent: For optional features like Telegram notifications and analytics cookies.
• Legal Obligation: To comply with tax and regulatory requirements.

You have the right to lodge a complaint with your local data protection authority.

6.3 California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected and how it is used.
• Request deletion of your personal information.
• Opt-out of the sale of personal information (we do not sell personal information).
• Non-discrimination for exercising your privacy rights.

7. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at [email protected].

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: [email protected]
• Website: Contact Page