We're here to help. Whether you have a question about the Service, need assistance with your account, or want to report an issue, our team is ready to assist you.
Email Support
The fastest way to reach us is by email:
Response Time
We aim to respond to all inquiries within 24 hours during business days. Most requests are resolved within 1-2 business days.
What to Include in Your Message
To help us resolve your issue as quickly as possible, please include:
- Your account email address (the email you registered with).
- A clear description of your issue or question.
- If reporting a bug: steps to reproduce the problem, and any screenshots if applicable.
- If requesting a refund: your order number (found under Orders & Billing in your account).
Common Topics
Billing & Subscriptions
For questions about payments, plan changes, invoices, or refund requests, email us or review our policies:
- Refund & Cancellation Policy
- Terms of Service (Billing section)
Account & Privacy
To update your profile, delete your account, or exercise your data rights:
- Visit your Profile Settings to update information or delete your account.
- Review our Privacy Policy for details on your data rights.
Technical Support
If you're experiencing issues with link monitoring, notifications, or the dashboard, please include the following in your email:
- The URL(s) being monitored.
- The expected vs. actual behavior.
- Your browser name and version.
- Any error messages you see.
Telegram Integration
For help connecting or troubleshooting Telegram notifications, visit your Profile Settings or email us with your Telegram username.
Report Abuse
If you believe someone is violating our Acceptable Use Policy, please report it to [email protected] with details of the violation.
Business Inquiries
For partnership opportunities, press inquiries, or other business matters, please email us at [email protected].